3 Ways Insurers May Intentionally Mishandle Your Claim

During the Bastrop County fires, many Texans lost their homes and places of business because of fire damage. However, many of these Texans also carried insurance for their home or business property. Depending upon the terms of these insurance policies, a property owner should have been able to recover some or all of the costs incurred. Regrettably, some insurers may choose to intentionally mishandle claims so as to limit the financial impact that the disaster has on their bottom line.

If your insurer has failed to comply with the terms of your policy, you may be entitled to pursue legal action to get the money you deserve. To learn more about your legal options, contact the Bastrop fire insurance claims lawyers of Williams Kherkher today by calling 800-639-8460.

Willful Violations of Duty

Insurance policyholders make their premium payments with the expectation that if the need should arise to make a claim, that claim will be processed swiftly and correctly in accordance with the policy terms. Clearly, the destruction wrought by the Bastrop County fires necessitated the filing of many claims. Despite their contractual obligations, however, many insurance companies may have engaged in the following willful violations of their duty.

#1: Fail to Investigate Properly

When an insurance company writes out a claim report, they investigate the damage done to the property. However, an insurance company’s investigator may fail to properly record the facts of the incident or fail to fully investigate the scope of the damage. As a result, a person’s claim may be underfunded.

#2: Undervalue Damages

Part of the investigation process for an insurer is to evaluate the damage from the fire. This means figuring out how much a piece of property was worth at the time of the fire in order to pay for it. If the company undervalues property, the property owner will not receive benefits that are truly reflective of its worth.

#3: Hold Out Payment

In some cases, a person may not receive payment at all until they pursue a lawsuit. Some insurance companies may shirk their duties to their policyholders by waiting for a policyholder to effectively force them to pay in court. This violates the good faith agreement between insurance companies and their policyholders.

Contact Us

If your property was damaged in the Bastrop wildfires and your claim has not been paid properly by your insurer, you may be able to fight for your benefits in court. For your free consultation, contact the Bastrop fire insurance claims attorneys of Williams Kherkher at 800-639-8460 today.





Note: Williams Kherkher's primary office is 8441 Gulf Freeway, Suite 600, Houston, TX 77017-5051. The Leon Law Firm's primary office is One Sugar Creek Center Boulevard, Suite 980, Sugar Land, Texas 77478.

Williams Kherkher and The Leon Law Firm are taking joint responsibility for potential cases as co-counsel.

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